Office 365 with Outlook - Open shared mailbox

This manual is meant for Outlook users.
This manual explains how to connect to a shared mailbox.

A shared mailbox to which you have "Full Access" will be connected automatically.
If you have limited access to a mailbox, you can follow the steps in this manual to connect to that mailbox.

Requirements

To complete this manual, you will need:

• A computer connected to the internet
• The Outlook client

Steps

1

Open Outlook settings

• Open Outlook
• Click File

2

Open Account settings

• Click Account Settings and click menu-option Account Settings

3

Change mailsettings

• Open tab Email
• Select your emailaddress
• Click Change...

4

Open the advanced settings

• Click More Settings
• INFO: Usually option "Cached Exchange Mode" is inactive, so Outlook works online

5

Add the shared mailbox

• Open tab Advanced
• Click Add
• Enter the emailaddress of the mailbox you want to add
• The mailbox will be added to field "Open these additional mailboxes"
• Click OK
• Click Next
• Click Finished