1A First Alternative

Software phone (Bria) - Android

This manual is meant for 1A-server users.
This manual explains how to use 1A-telephony on your Android smartphone by using the Bria Enterprise softphone.

Requirements

To complete this manual, you will need:

  • The Bria Enterprise app installed on your smartphone
  • Your Bria accountname and password as given to you by your 1A-manager

Usage

1
Start Bria Enterprise
  • Open app Bria
Start Bria Enterprise
2
Use Bria Enterprise
  • You can now use your Bria softphone
Use Bria Enterprise
3
1A-telephony

Steps

1
Install Bria Enterprise
  • Via Google Play store, install app "Bria Enterprise"
2
Start Bria Enterprise
  • Open app Bria
Start Bria Enterprise
3
Configure your Bria-account
  • Enter your "Bria accountname" and "Bria password"
  • Hint: Your bria-account should look like S12345-321@bria.1afa.com
Configure your Bria-account
4
Use Bria Enterprise
  • You can now use your Bria softphone
Use Bria Enterprise
5
1A-telephony

Troubleshooting

1
No connection over WiFi
  • In Settings → Mobile network → Data usage → Network access →
    • Bria Enterprise → Activate "WiFi and Mobile Data"
2
Check Android settings
  • In Settings → Mobile network → Data usage → Network access →
    • Bria Enterprise → Activate "WiFi and Mobile Data"
  • In Settings → Apps → App management → Bria Enterprise →
    • Permissions → Microphone → enable option "Allow while using app"
    • Battery usage → enable option "Allow background activity"
    • Manage notifications → enable option "Allow notifications"
    • Manage notifications → enable options "Lock screen", "Banner"
    • Manage notifications → enable options "Ringtone", "Vibrate"
    • Manage notifications → Badges → activate option "Dot"
3
Check Bria settings
  • In the Bria App → Menu → Settings → Preferences →
    • heading "Mobile Data Network" → enable option "Use when available"
    • heading "General" → set option "Reachability strategy" to value "Extended"
    • heading "General" → disable option "Private when in background"
    • heading "Call processing" → activate option "Internal integration"
    • heading "Incoming call" → activate option "Missed notification"
    • heading "Incoming call" → disable option "Compare Contacts for Caller ID"
    • heading "Incoming call" → disable option "Disable call waiting"
    • heading "Client-side call forwarding" → disable option "Call forwarding"