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Setting up a VPN connection (IPsec) - Windows 10

This manual is meant for 1A-server users. It explains how you can make a secure connection to your company's network. This way you can use your company's network just as when you are connected directly.

To be able to connect, you have to be a member of the group 'vpn'. After that, you can create a connection with the steps below.

Requirements

To complete this manual, you will need:

  • The hostname of your 1A-server
  • Your username and password

Usage

1
Connect with VPN (1)
  • Click Start
  • Click Settings
Connect with VPN (1)
2
Connect with VPN (2)
  • Click Network & Internet
Connect with VPN (2)
3
Connect with VPN (3)
  • Click VPN
Connect with VPN (3)
4
Connect with VPN (4)
  • Select the VPN-connection you want to use
Connect with VPN (4)
5
Connect with VPN (5)
  • Click Connect
Connect with VPN (5)
6
Authenticate
  • If your user data is not saved, please enter your Username and Password
  • Click OK
Authenticate
7
Connect with VPN (6)
  • You are now connected
Connect with VPN (6)
8
Disconnect VPN (1)
  • Click Start
  • Click Settings
  • Click Network & Internet
  • Click VPN
  • Click the VPN-connection you want to disconnect
9
Disconnect VPN (1)
  • Click Disconnect
Disconnect VPN (1)

Steps

1
Open Network properties (1)
  • Click Start
  • Click Settings
Open Network properties (1)
2
Open Network properties (2)
  • Click Network & Internet
Open Network properties (2)
3
Open Network properties (3)
  • Click VPN
Open Network properties (3)
4
Create new VPN connection (4)
  • Click Add a VPN connection
Create new VPN connection (4)
5
Create new VPN connection (5)
  • At VPN Provider, select Windows (built-in)
  • At Connection name, enter a name for the VPN-connection
  • At Server name or address, enter the hostname of your 1A-server
  • At VPN-Type, select IKEv2
  • At Type of sign-in info, choose Username and Password
  • Enter your Username and Password
  • If you want to save your credentials, check option Remember my sign-in info
  • Click Save
Create new VPN connection (5)
6
The new VPN connecion has been created
  • You can now use the VPN connection

Troubleshooting

1
Symptom: Cannot reach server by name
  • Cause: Some versions of Windows 10 never query the DNS from the VPN-connection
  • Solution: This can be resolved by changing a setting in the local network connection
2
Open Network properties (1)
  • Click Start
  • Click Settings
Open Network properties (1)
3
Open Network properties (2)
  • Click Network & Internet
Open Network properties (2)
4
Change adapter settings
  • Click Change adapter settings
Change adapter settings
5
Open properties for your LAN connection
  • Right-click your LAN connection (This is often called Ethernet or WiFi)
  • Click Properties
Open properties for your LAN connection
6
Change IPv4 settings
  • In tab Network select IPv4 and open Properties
  • Click Advanced
  • Uncheck Automatic Metric
  • In field Interface Metric enter "15"
  • Save the settings, return to the Network tab for IPv6
Change IPv4 settings
7
Change IPv6 settings
  • In tab Network select IPv6 and open Properties
  • Click advanced
  • Uncheck Automatic Metric
  • In field Interface Metric enter "15"
  • Save the settings
8
Done
  • Start the VPN connection
    You should now be able to reach the server by name