Configuring the Kopano Outlook Extension - Outlook 2013
This manual is for older systems and/or software and is no longer maintained.
This manual is meant for 1A-server users.
It explains how you can create a Microsoft Outlook profile that uses the Kopano Outlook Extension.
Requirements
To complete this manual, you will need:
- Your username and password
- Your company's maildomain
- A computer with Microsoft Windows
- Microsoft Outlook 2013 installed
- The Kopano Outlook Extension installed
Usage
1
Shared folders and calendars
- Use manual: Outlook with Kopano - Open shared mailbox
- Use manual: Outlook with Kopano - Share own mailbox
Steps
1
Show email profiles (1)
- Go to
Control Panel
→User accounts
→E-mail
Please note: Do not start Outlook yet.
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2
Show email profiles (2)
- Click
Show Profiles
This screen will only show when one or more email profiles are present
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3
Create profile
- Click
Add...
- Enter a profile name (for example your own name)
- Click
OK
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4
Add new account (1)
- Select
Email account
- In field
Your Name
, enter your username - In field
Email Address
, enter your email address. Usually this is "your username" @ "your company's maildomain" - In field
Password
andRetype Password
, enter your password - Click
Next
Please note: If your email address was filled automatically, the fields forPassword
will be hidden and fieldYour Name
will be greyed-out.
When you enter your email address in fieldEmail Address
the other field will become editable.
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5
Add new account (2)
- Outlook will attempt to discover your configuration.
Outlook does this based on the username before the@
in your email address, and the maildomain after the@
. - Please note: If autodetect is unsuccesful, you can try to configure the account manually.
See chapter "Troubleshooting" at the bottom of this page.
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6
Add new account (3)
- If you receive a warning about the certificate, click
Yes
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7
Add new account (4)
- Enter your username and password
- Click
OK
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8
Add new account (5)
- Click
Finish
- The Outlook profile has been created
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9
Complete the configuration
- Start Outlook
- Install the Kopano Outlook Extension
- Outlook will load the extension the next time it starts
- Restart Outlook
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10
Configuration complete
- In Outlook the
Kopano Folders
and tabKopano
will be visible - The configuration of Outlook with the Kopano Extension is now complete
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Troubleshooting
1
Configuring the account manually (1)
- If autodetect is unsuccessful
- Select
Manual setup or additional server types
- Click
Next
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2
Configuring the account manually (2)
- Select
ActiveSync
- Click
Next
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3
Configuring the account manually (3)
- In field
Your Name
, enter your username - In field
Email Address
, enter your email address - In field
Mail server
, enter the Serveraddress of your 1A-server - In field
User Name
, enter your username - In field
Password
andRetype Password
, enter your password - Click
Next
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4
Configuring the account manually (4)
- The connection will now be established with the settings you entered manually
- Return to step 6: Add new account (3)